Motive, the AI platform for physical operations, today launched Agents for landscaping, pest control, plumbing, HVAC, and other field services teams. Agents can turn the safety and operations data these teams already collect into immediate action. They can take over routine, manual work like check-in calls and driver tracking, and bring in managers the moment something needs attention. Agents can help crews arrive prepared, fix problems early, and scale without adding headcount.
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Motive launches Agents for landscaping, pest control, plumbing, HVAC, and other field services teams. Agents can turn the safety and operations data these teams already collect into immediate action.
Motive will showcase Agents purpose-built for field services teams this week at NALP ELEVATE in Tampa, Florida, the premier conference for landscape and lawn care professionals.
Field services teams have more visibility than ever, but they can’t act on the information they have fast enough. Acting on the data still falls to managers as they match drivers to shared trucks, call crews for arrival updates, and track down why a job ran long. This manual work takes hours every day and breaks down as seasonal crews rotate in and out.
“Field services like landscaping teams juggle seasonal crews, shared trucks, and tight margins. Every late job, wasted gallon, or avoidable incident costs money,” said Hemant Banavar, Chief Product Officer at Motive. “The data to prevent these issues already lives in Motive. Agents can use it to help teams stay ahead of the daily problems that put safety, schedules, and profitability at risk, so crews stay protected and jobs stay on schedule.”
“Our drivers are our most important asset, so keeping them safe is critical,” said Erick Stover, Safety & Quality Assurance Manager at Timberline Landscaping. “Motive has helped us make safety more visible and actionable. Showing drivers video, stop-sign data and safety-score trends helps them recognize habits they didn’t realize they had and take ownership of their driving. With seasonal crews rotating through, one missed problem gets expensive. We’ve seen that firsthand: safety incidents over the past two years resulted in roughly $600,000 in insurance payouts. Motive Agents can give us more time for the coaching and training that reduces risk and keeps insurance costs down.”
Safer Crews, Lower Costs, Less Manual Work
Agents can take on routine work for field services teams across driver management, dispatch, fuel, maintenance, and safety. Here are a few examples of how they can help stop problems before they start:
- Keep crews safe and jobs on schedule: Managers spend hours calling the field for updates. Agents can bring in Atlas, Motive’s AI assistant, to call drivers directly in the cab. Atlas alerts the manager when a job is complete or the crew is running behind and schedules and briefs drivers on required equipment and weather and safety conditions.
- Assign every trip to the right driver: When crews rotate and trucks are shared, it’s hard for managers to know who was driving. Agents can ask drivers for their name and ID when they start driving, so every trip, hour, and safety score is tied to the right person. Managers coach the right driver and spend less time on manual tracking.
- Prevent breakdowns before they sideline a crew: Agents can flag critical fault codes, explain the issue and severity, and create a work order in Motive Maintenance, so repairs start sooner and crews keep working. They can also alert fleet managers to upcoming service needs before they become problems.
- Cut fuel costs from idling: Unnecessary idling burns fuel and wears down engines. Agents can flag excessive idling as it happens and prompt drivers through Motive’s AI Dashcam Plus to shut off the engine.
Tell Agents the Goal. They Handle the Rest.
Agents are available now to Motive customers. Field services teams can start with creating their own Agents from scratch or use ready-to-use templates, with no technical expertise required.
Later this year, Agents will be able to call drivers directly in the cab using Atlas. Early next year, teams will be able to start from the result they want. They will be able to set a goal in plain language, like fewer collisions, more on-time jobs, or lower operating costs, and Agents will determine the path, improving over time as they learn from each operation.
Meet Motive at NALP ELEVATE 2026
Motive will showcase Agents in action at Motive’s booth (#1529) and in a fireside chat, “A $600,000 Wake-Up Call: Using AI to Automatically Act on Fleet Risk and Improve Driver Safety“, Tuesday, November 10, 11:00–11:30 AM ET on the Innovation Stage. Timberline Landscaping’s Erick Stover and Motive Staff Product Manager Emily Parsons will discuss how Agents move landscaping teams from reactive to proactive.
To learn more, visit gomotive.com and read the Agents for field services blog.
About Motive
Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time, safety, operations, and finance teams can manage their workers, vehicles, equipment, and fleet-related spend in a single system. Motive serves nearly 100,000 customers from small businesses to Fortune 500 enterprises across a wide range of industries including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, waste services, and the public sector. Visit gomotive.com to learn more.
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